At GlassesUSA.com, returns and exchanges are made easy. We do our best to make returns and exchanges as easy as possible.
We are pretty confident that you'll love our product. However, if for some reason or other you're not completely satisfied with your
glasses within the first 14 days of receiving them, you are entitled to a money back return or a 100% store credit.
No questions asked and hassle-free.
Free Shipping & Returns
Free Shipping & Returns
Enjoy Free Shipping and returns on all orders (for orders in the US). If, for any reason, you are not completely satisfied with your order,
you may return it within the first 14 days. We even provide you with a return shipping label, no questions asked! Read our full return policy.
365 Day Warranty
365 Day Warranty
All of our glasses come with a standard 365 day manufacturer’s warranty. This covers any possible defect in the frame or lens that can reasonably be
attributed to the manufacturer’s responsibility and not a result of normal wear and tear, accidental damage from handling or improper use.
Our postal address is
954 Lexington Avenue, Suite 537, New York, NY 10021-5013, USA
We can be reached via e-mail at info@glassesUSA.com
or you can reach us by telephone at 800-917-7083
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address).
The information we collect is used for internal review and is then discarded, , disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically, we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address or by calling us at the above telephone number.
Upon request we provide site visitors with access to no information that we have collected and that we maintain about them.
Consumers can access this information by e-mail us at the above address, write to us at the above address or by writing to us at the above address.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, transaction information, communications that the consumer/visitor has directed to the site.
Consumers can have this information corrected by sending us e-mail at the above address or by calling us at the above telephone number.
With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau.