To contact our friendly customer service, please fill out the e-mail form below. Please include a daytime telephone number and the best time to reach you.
To send us your prescription, upload a scanned image file or a document file with the prescription details from your computer. Then, simply choose "Sending your prescription" under "Reason for Inquiries" and choose up to 2 files to upload.
You may also call us toll free at 1-844-244-1186 Fax: 1-888-250-6925 Hours of operation: All Day. Every Day. 24-7 US Mail: 954 Lexington Avenue, Suite 537, New York, NY 10021-5013 Address for returns:
Optimax Fulfillment Services
c/o Flying Cargo Logistics
2050 S. Mt Prospect Road STE D
Des Plaines, Illinois 60018, USA
All e-mails and voicemail messages will be returned in a swift time frame, usually before 24-48 hours, except weekends. In the event that you do not receive a reply, it is possible that your e-mail provider is using a junk or spam blocker that may prevent our messages from reaching you. Please check your junk or spam folder in your e-mail to ensure you did not miss a message from us.