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Your Satisfaction is Guaranteed – That's a promise!

We do our best at to ensure that all frames and lenses are produced to perfection and according to the prescription and specific needs of our customers. Our experienced optical experts put each pair of eyeglasses through a 5-Stripe Process of Excellence in order to examine the accuracy of the prescription lenses and frame alignment.

We are confident that you'll love our product. However, if for some reason you're not completely satisfied with your glasses within the first 14 days of purchase, you are entitled to a “no questions asked” return for a 100% Store Credit or a new pair of glasses. Should you choose to return your glasses, we’ll even pay for the postage on your return!

Click here to see our return policy in full.

For further questions regarding our return policy please contact us or call us on 800-917-7083.

110% Price Guaranteed

We guarantee that we can beat any price you find online and we're even ready to offer you a 110% lowest price guarantee!

If you find a lower price on a different site than what you found on for your purchase, we'll refund 110% of the difference between the items up to the price listed on our site.
To receive the Lowest Price Guarantee
  • Contact customer service within 10 days of your purchase.
  • Provide customer service with a link to the webpage of the same exact product with the lower price.
  • The product in question must have been purchased from
  • The product must be the exact same product (frame, lenses, additions, brand name, and parameters) as purchased on
  • The product must currently be in stock on the site offering the lower price.
  • 110% Price Guarantee does not include PREMIUM tagged brands/frames.

Click here to see our Terms and Conditions.