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Our postal address is
GlassesUSA 954 Lexington Avenue, Suite 537, New York, NY 10021-5013, USA
We can be reached via e-mail at info@glassesUSA.com or you can reach us by telephone at 800-917-7083
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible). We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address).
The information we collect is used for internal review and is then discarded, , disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address. If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically, we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address or by calling us at the above telephone number.
Upon request we provide site visitors with access to no information that we have collected and that we maintain about them. Consumers can access this information by e-mail us at the above address, write to us at the above address or by writing to us at the above address. Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, transaction information, communications that the consumer/visitor has directed to the site.
Consumers can have this information corrected by sending us e-mail at the above address or by calling us at the above telephone number. With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau..
You can browse specific sets of frames by choosing from the top or left menus. You can further narrow your search by various features on the left menu, such as Brand, Material, Color, etc. Click on the "Quick Look" button when hovering over a desired frame to see more information, additional images, and similar frame styles!
Easy! Every frame has a general size marked as S, M, or L to give you an idea of the frame size. Furthermore you can get the exact dimensions of the frame by either clicking on a product image to go to its page; or by clicking on "More frame details" from the Quick-Look view of a specific product.
Yes! You can use our Try-It! virtual mirror. See a frame you like? Hover over it with your mouse and click on the "Try it" link button.
Yes! Hover over the frame you want to compare, and check the "Add to Compare" link. Do the same for any other frames you want to compare. After adding the last frame you want to compare, click on the "Compare Items" button that appears on the top of the page.
Prices are for a complete set of glasses, with standard prescription single-vision or non-prescription lenses. The price also includes a free case and cloth! Additionally, you can opt to upgrade your lenses to a thinner lens and add protective coatings to the lenses on the product page below the product details.
After deciding on a specific frame, click on "Select Lens". You will be transferred to the frame's product page where you can choose the usage of your glasses, optional lens thinning and lens protection upgrades, and enter your prescription online. You can also fax us or send us your prescription by e-mail. Our professional customer service representatives will be happy to give you any assistance.
Not all frames can be fitted with progressive or bifocal (line) lenses. Look for frames that are marked with a check for "Bifocal/Progressive" next to them
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