• 365 Day Warranty
    365 Day Warranty

    All of our glasses have a 365 day manufacturer’s warranty. In the unlikely event that your frames or lenses break after the initial 14 days and within one year of your purchase, GlassesUSA will gladly provide you with a 50% store credit towards another pair of glasses.

  • Free Return Shipping
    Free Return Shipping

    If you wish to return your glasses for any reason within 14 days, we will issue you a return shipping label free of charge upon your request (for orders in the US).
    Read our full return policy.

  • Fastest Delivery
    Fastest Production & Delivery

    With our very own state of the art laboratory, production time is minimal, allowing for speedy delivery.

  • Best Price Guarantee
    110% Best Price Guarantee

    Seen it for a lower price? We will match it and give you an additional 10% off, guaranteed.

Customer Service

Our customers always come first at GlassesUSA.com! It’s our mission to provide our customers with the best custom-made prescription glasses at reasonable prices in the fastest time period possible. We will do everything to make you happy and 100% satisfied. Our staff is the best in the industry, which helps you – our customer – get the most professional and suitable option for your optic needs. Whether you have questions or concerns, our customer service representatives will be happy to assist you – just call 800-917-7083 or contact us.

Shipping & Delivery

At GlassesUSA.com, we do our best to ensure that your lenses and frames are produced promptly and made to match your vision care needs.

Your vision and your business is important to us. With our partners' laboratories, expert professional staff, and frame stock that are stored in-house, we can provide you not only with high quality glasses, but also with prompt processing times. By cutting out the middle man, we can produce your glasses and ship them to you in the shortest time span possible – all across the globe. For your convenience, all of our orders are shipped with a tracking number making it easy for you to track your glasses!

To help you understand and estimate the processing and shipping time for your order - please read the table below:

Lens Type Process time
Single Vision- Regular Rx. 3 business days
Single Vision- Strong Rx*. 4 business days
MultiFocal (Progressive) 6 business days
Prescription Sunglasses 4 business days
Ship to: Via: Shipping Time Price
USA/Canada USPS 10 business days $6.95
US Expedited Shipping Fedex Express 3-5 business days $15.95
U.K. / International Courier Delivery up to 14 business days $21.95-$24.95

Please note:
  • * Strong Prescriptions - Prescriptions with CYL of +/- 3.00 and above
  • Orders with with tints and Transitions lenses will require additional days to process.
  • If your prescription is incomplete or we have questions about your order, including the prescription, you will be notified and it may cause delays in production.
We appreciate your patience.

Return Policy

We do our best at GlassesUSA.com to ensure that all frames and lenses are produced to perfection and according to the prescription and specific needs and of our customers. Our optical experts put each pair of eyeglasses through our 5-stripe process of excellence in order to inspect the accuracy of the prescription lenses and the frame alignment. We also ensure that the frames are properly protected for shipment. If you are, for any reason, not completely satisfied with your eyeglasses, you may return them to us for a refund or a NEW pair of glasses – no questions asked! We will be happy to exchange your glasses or offer you a refund- NO MATTER WHAT… no questions asked!
To see our return policy in full, please view our terms and conditions.

For questions regarding our return policy please contact us or call us on 800-917-7083

Privacy Policy

We respect your privacy and we will not disclose, rent or sell your e-mail address or other contact information to any other company. We collect this information to be able to process your order efficiently and to be able to inform our customer from time to time about new promotions and collections and only for these reasons.
All information about you is maintained with strict confidence and taken seriously. Should you ever wish to be removed from our e-mail list at GlassesUSA, we will process your request immediately.
For more information, please visit our complete privacy policy or call us on 800-917-7083

Security Policy

We take security very seriously – especially the security of your information. Our e-commerce system uses the latest Secure Sockets Layer (SSL) technology by VerySign - the industry standard for encryption technology. SSL is used for commerce on the Internet to create a secure transaction environment. If your browser and local network support the use of encrypted data transmissions, our Secure Checkout mode will lock all information, like your credit card number, passed from you to us at GlassesUSA.com in an encrypted envelope, making it incredibly difficult to be intercepted by an unauthorized party. SSL technology is compatible with most web browsers like FireFox and Internet Explorer. It is the same level of encryption technology that NASA and the CIA use. This ensures that your credit card information and personal information remains totally secure. It's about as secure as using your local bank ATM.
click here for GlassesUSA Privacy Policy Statement
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