Our customers always come first at GlassesUSA.com! Our customer service staff are specially trained to help you every step of the way, which helps you - our customer - get the most professional and suitable options for your optical needs. Whether you have questions or concerns, our customer optical experts will be happy to assist you!

To contact our friendly customer service, please fill out the e-mail form below. Please include a daytime telephone number and the best time to reach you.

You may also call us toll free at 1-800-917-7083
Fax: 1-888-250-6925
Hours of operation: Monday - Friday: 8AM to 12AM (Midnight) EST
US Mail: 954 Lexington Avenue, Suite 537 , New York, NY 10021-5013

For further information on our policies and procedures, please go to:

All e-mails and voicemail messages will be returned in a swift time frame, usually before 24-48 hours, except weekends. In the event that you do not receive a reply, it is possible that your e-mail provider is using a junk or spam blocker that may prevent our messages from reaching you. Please check your junk or spam folder in your e-mail to ensure you did not miss a message from us.