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  • 365 Day Warranty
    365 Day Warranty

    All of our glasses have a 365 day manufacturer’s warranty. In the unlikely event that your frames or lenses break after the initial 14 days and within one year of your purchase, GlassesUSA will gladly provide you with a 50% store credit towards another pair of glasses.

  • Free Return Shipping
    Free Return Shipping

    If you wish to return your glasses for any reason within 14 days, we will issue you a return shipping label free of charge upon your request (for orders in the US).
    Read our full return policy.

  • Fastest Delivery
    Fastest Production & Delivery

    With our very own state of the art laboratory, production time is minimal, allowing for speedy delivery.

  • Best Price Guarantee
    110% Best Price Guarantee

    Seen it for a lower price? We will match it and give you an additional 10% off, guaranteed.

"Live Help" To The Rescue! - Customer Testimonial

Monday, March 4, 2013 2:10:38 AM America/Los_Angeles

To whom it may concern,

I just placed my very first order with you!

Although I am a "professional" online buyer, this was like learning to walk all over again.

"Ordering glasses online?" I thought.

"That sound so hard to do".

However! I quickly noticed a "Live Help" option, which in my experience tends to be useless. Not this time! I was assisted by Natalie, who kindly answered all my (sometime dumb) questions, and patiently waited for me to go have lunch and return to continue with the ordering process. She made sure that all the steps were covered and that everything was in place.

I will definitely return to your site next time I need to upgrade my glasses!!

Please give Natalie a high five for me and a little star on her desk!


Keep up the good work and have a great weekend!

Sincerely,
Molly B.

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Posted in Eyeglass customer testimonials By Elea Kalin

Blowing ALL of the Competitors Out of the Water!! - Customer Testimonial

Monday, February 25, 2013 7:20:01 AM America/Los_Angeles

I just wanted to take a moment and say THANK YOU to the fine people at GlassesUSA.com. I'm a brand new customer to your company...but I AM going to be a repeat customer.

I absolutely love my glasses, and I was baffled by how quick you got them to me!


I've recently become very familiar with several online eyeglass providers. I've learned a lot in a pretty short time. Mostly because of my own ignorance. I first tried one of the better known, more expensive companies that advertise "your first pair is free". They did alright. It's a good quality pair of glasses, but because I didn't know any better, I ordered without considering my giant head or arm length or lens height. I didn't do my homework before ordering and it's my own fault. Live and learn.

After several online eyeglass companies and through trial and error, and a not-so-small chunk of change, I was able to factor in all the particulars I wanted/needed to be happy with my purchase. So I gambled one more time. I chose a company that I was unfamiliar with, GlassesUSA.com.

You guys blew the other players out of the water!


Your overall speed in getting my new glasses ready and mailed out totally astonished me. And I appreciated the helpful emails that told me where we were in the process and which department my glasses were going to next. AND...your prices were extremely reasonable. I don't mind paying more for better quality. But I didn't have to pay more! I came away spending less than most of the other companies. There was one outfit that was cheaper...but so was the quality of their merchandise. A good deal, but poor quality...and it took the longest to arrive. GlassesUSA.com made them look like the Keystone Kops!

I can honestly say that I am VERY pleased with my purchase from GlassesUSA.com.

I AM going to be a repeat customer.

And

I am going to tell my friends, co-workers and my family the amazing service and quality I got with your company.


It took me awhile to find you and to figure out what I needed but I'm very glad I did. [I'm not in the habit of writing "Gee You Guys Are Great" letters...probably because there aren't enough companies that deserve it!] But if I take the time to write one, it means you're doing it right.

Thank you for doing it right.
I'm very pleased with your product and your service.

CHEERS
Bruce M.

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Posted in Eyeglass customer testimonials By Elea Kalin

This was a WISE Buy - Customer Testimonial

Tuesday, February 5, 2013 1:47:52 AM America/Los_Angeles

Dear GlassesUSA,

Just a note to let you know my new glasses came and...I LOVE THEM!

I know when I received my new glasses (on MLK's holiday) I was absolutely delighted with not only how they looked but when I put them on how well I can now read with them.

Thank you for being so prompt, courteous and knowledgeable.


This was a wise buy. Yes, I will buy from you again. You are a fine company and very reasonable in your pricing.

You are a keeper.


Thank you.

Sincerely,
EveLyn C.

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Posted in Eyeglass customer testimonials By Elea Kalin

Stylish & Good Looking! - Customer Testimonial

Sunday, January 27, 2013 2:13:55 AM America/Los_Angeles

I just would like to say that I love my new glasses that I received today [via DHL which took awhile to get to me], but it was worth the wait!!

I love my HERO glass's and everyone that has seen me in them tell me how stylish they are, and how good they look.


Thank you GlassesUSA for these wonderful pair of new glasses of mine.
Robert T.

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Posted in Eyeglass customer testimonials By Elea Kalin

Less Than Half Price... - Customer Testimonial

Sunday, December 9, 2012 6:48:45 AM America/Los_Angeles

I have just received my glasses and would like to say thank you for outstanding service - I couldn't be happier!! [Even with a 50% import tax in Polynesia they work out at less than half price!]

I will definitely recommend you to all my friends!

...Infact, I already have!


Many thanks from a very happy customer,
John T.

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Posted in Eyeglass customer testimonials By Elea Kalin

Awesome Job! - Customer Testimonial

Monday, December 3, 2012 9:10:02 AM America/Los_Angeles

Just wanted to thank you for such outstanding service!!

The glasses are great!!

The service was faster than I could have imagined!!


Awesome job!


Doug S.

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Posted in Eyeglass customer testimonials By Elea Kalin

They. Are. Perfect! - Customer Testimonial

Monday, September 24, 2012 5:35:14 AM America/Los_Angeles

I received my glasses yesterday.


They are perfect.


Thank you so much for the prompt service and great product.


...........

I will be ordering another pair soon :-)


Stephanie F.

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Posted in Eyeglass customer testimonials By Elea Kalin

Excellent Eyeglasses Exchange - Customer Testimonial

Tuesday, December 27, 2011 9:49:48 PM America/Los_Angeles

I just received my remade glasses yesterday. They are EXCELLENT!!!
I will buy from your company again and recommend you to my friends.

Thank you very much!
Henry S.
New Mexico
Posted in Eyeglass customer testimonials By Hillary Rubin
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