Dear Brandon (of the Customer Service Department),

Thank you very much for your understanding and kind gesture.

It was pleasure doing business with you!

I really appreciate very much your understanding.

By the way, please know that I am very pleased with glasses!! Everything is excellent with them, and what is more, is that I spent had to spend about 30 minutes to make order - versus more than an hour in a store...without success.

Best regards,
Zdenko S.