I just wanted to thank GlassesUSA for their prompt services. Although I wasn't able to get a hold of them on the phone, they replied promptly through email. I think that is the best way to reach them. The quality of my pair of glasses were great and they were shipped at a very reasonable rate. I actually had to exchange my first pair for another one and the company was very nice about it. I would definitely re-order more glasses from GlassesUSA. Thank you!